Welcome to Tony & Vintage. These Terms & Conditions govern your use of our website and your purchase of products from us.

By accessing our website, browsing our products, placing an order, or using any of our services, you agree to be bound by these Terms & Conditions. If you do not agree with these terms, please do not use our website or services.

1. General Terms

By using this website, you confirm that:

  • You are at least 18 years old, or you are using the website with the permission and supervision of a parent or legal guardian.
  • You will provide accurate and complete information when placing an order.
  • You will use our website only for lawful purposes.
  • You will not use our website to engage in fraudulent, abusive, or unauthorized activities.
  • You will comply with all applicable laws and regulations in your jurisdiction.

We reserve the right to refuse service or terminate access to our website where reasonably necessary.

2. Products & Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, availability, and pricing displayed on our website are accurate.

However, minor variations may occur due to:

  • Screen or display settings
  • Product photography and lighting
  • Manufacturing or finishing variations
  • Updates to product specifications

We reserve the right to correct errors, update product information, modify specifications, or change product availability at any time without prior notice.

3. Product Availability

All products are subject to availability.

Adding an item to your cart does not guarantee that the item will remain available until checkout or payment is completed.

We reserve the right to discontinue products or limit the quantity of products available for purchase at any time.

If a product becomes unavailable after you place an order, we will contact you and may offer an alternative or provide an appropriate refund.

4. Orders & Order Acceptance

When you place an order through our website, you are submitting a request to purchase the selected products.

After receiving your order, we may send an order confirmation. This confirmation does not necessarily mean that your order has been finally accepted.

We reserve the right to refuse, cancel, or limit an order for reasons including:

  • Product availability
  • Incorrect pricing or product information
  • Incorrect or incomplete customer information
  • Suspicious or potentially fraudulent activity
  • Payment issues
  • Shipping restrictions
  • Errors in the ordering system

If we cancel an order after payment has been received, the applicable amount will be refunded using the available refund method.

5. Order Cancellation

You may request cancellation of an order within 2 hours of placing the order.

After this period, your order may have entered processing or shipping preparation and cancellation may no longer be possible.

Once an order has been shipped, it cannot be cancelled. Any applicable return request will then be handled according to our Return & Exchange Policy.

6. Pricing & Payment

All product prices displayed on our website are listed in USD, unless otherwise stated.

Prices, discounts, promotions, and product availability may change at any time without prior notice.

By placing an order, you authorize the applicable payment provider to process payment for the total amount shown at checkout.

We do not store or directly access your complete credit or debit card information. Payments are processed through secure third-party payment providers.

7. Promotions & Discount Codes

From time to time, we may offer promotional discounts, coupon codes, or special offers.

Unless otherwise stated:

  • Promotional codes must be entered at checkout.
  • Only one promotional code may be used per order.
  • Promotional offers cannot be exchanged for cash.
  • Offers may have expiration dates or additional conditions.
  • We reserve the right to cancel or modify a promotion at any time.

Certain products may be excluded from promotional offers.

8. Shipping & Delivery

We aim to process and ship orders within the timeframe communicated on our website or at checkout.

Shipping and delivery times are estimates and are not guaranteed unless specifically stated.

Delivery may be affected by circumstances outside our control, including:

  • Shipping carrier delays
  • Customs processing
  • Weather conditions
  • Public holidays
  • Incorrect delivery information
  • Transportation disruptions
  • Unforeseen circumstances

Customers are responsible for providing accurate shipping information when placing an order.

Once an order has been handed over to the shipping carrier, delivery is subject to the carrier’s processes and timelines.

9. Customs, Duties & Taxes

Depending on the destination country, an order may be subject to customs duties, import taxes, or other local charges.

Where applicable, these charges may be the responsibility of the customer unless otherwise stated during checkout.

Customers are responsible for ensuring that products ordered through our website can legally be imported into their destination country.

10. Returns & Exchanges

Returns and exchanges are governed by our Return & Exchange Policy.

Unless otherwise stated in that policy:

  • Only eligible defective, damaged, or incorrect items may qualify for a return or exchange.
  • Change-of-mind returns may not be accepted.
  • Items must meet the applicable return conditions.
  • Customers must contact us before sending any item back.
  • Unauthorized returns may not be accepted.

Please review our Return & Exchange Policy before making a purchase.

11. Customer Responsibilities

You are responsible for ensuring that all information provided during checkout is accurate and complete.

This includes:

  • Full name
  • Billing address
  • Shipping address
  • Email address
  • Phone number
  • Payment information

We are not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

12. Prohibited Activities

You agree not to use our website to:

  • Commit or attempt to commit fraud
  • Make unauthorized purchases
  • Gain unauthorized access to our website or systems
  • Upload viruses, malware, or harmful code
  • Interfere with website security or functionality
  • Collect or misuse other users’ personal information
  • Copy or misuse our website content without permission
  • Use automated systems to scrape or collect website data without authorization
  • Engage in any activity that violates applicable laws

We reserve the right to suspend or terminate access to our website if prohibited activity is suspected.

13. Intellectual Property

All content available on our website, including but not limited to:

  • Logos
  • Brand names
  • Product images
  • Product descriptions
  • Graphics
  • Website design
  • Text
  • Videos
  • Icons
  • Layouts

is owned by or licensed to Tony & Vintage, unless otherwise stated.

You may not reproduce, copy, modify, distribute, publish, or commercially use our website content without prior written permission.

14. Third-Party Services

Our website may use third-party services, including payment processors, shipping providers, analytics services, hosting providers, communication platforms, and other service providers.

These services may operate under their own terms and privacy policies.

We are not responsible for the independent policies, practices, availability, or performance of third-party services.

15. Website Availability

We make reasonable efforts to keep our website available and functioning properly.

However, we do not guarantee that the website will always be:

  • Available without interruption
  • Free from errors
  • Free from viruses or other harmful components
  • Compatible with every device or browser

We may temporarily suspend or restrict access to the website for maintenance, security updates, technical issues, or other operational reasons.

16. Disclaimer

To the fullest extent permitted by applicable law, our website and its content are provided on an “as available” basis.

We do not guarantee that all website content will always be complete, accurate, current, or error-free.

Product use and care are the responsibility of the customer. Customers should follow any applicable product instructions and recommendations provided with their purchase.

17. Limitation of Liability

To the fullest extent permitted by law, Tony & Vintage shall not be responsible for indirect, incidental, special, or consequential losses arising from the use of our website or products.

This may include, where permitted by law:

  • Loss of profits
  • Loss of business
  • Loss of data
  • Delivery delays
  • Service interruptions
  • Issues caused by third-party providers
  • Improper use of products

Where liability cannot legally be excluded, our liability will be limited to the maximum extent permitted by applicable law.

18. Indemnification

You agree to indemnify and hold harmless Tony & Vintage, its operators, employees, service providers, and affiliates from claims, losses, liabilities, damages, or expenses arising from:

  • Your violation of these Terms & Conditions
  • Your misuse of our website
  • Your violation of applicable laws
  • Your infringement of another party’s rights
  • Information or content you submit through our website

19. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information.

By using our website, you acknowledge that you have reviewed our Privacy Policy.

20. Changes to These Terms

We reserve the right to update or modify these Terms & Conditions at any time.

Changes will become effective when the updated version is posted on this page, unless otherwise stated.

The “Last Updated” date at the top of this page will be updated whenever significant changes are made.

Your continued use of the website after changes are posted constitutes acceptance of the updated Terms & Conditions.

21. Governing Law

These Terms & Conditions shall be interpreted and applied in accordance with applicable laws governing the operation of our business and the transactions conducted through our website.

Nothing in these Terms is intended to limit any consumer rights that cannot legally be excluded under applicable law.

22. Contact Us

If you have any questions regarding these Terms & Conditions, your order, or our services, please contact us through the contact details provided on our website.

WhatsApp: As listed on our website
Email: As listed on our website

We will make reasonable efforts to respond to your inquiry as promptly as possible.