Tony&Vintage

Enjoy Free Shipping Across the USA - Delivered in 7 to 10 Business Days
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PRIVACY POLICY

1. Introduction

We value your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit or make a purchase from our website.

By using our website, you agree to the practices described in this policy.

2. Information We Collect

We may collect the following types of information:

A. Personal Information

Collected when you place an order, create an account, or contact us:

  • Full name
  • Shipping and billing address
  • Email address
  • Phone number
  • Payment details (processed securely by third-party processors)

B. Order & Device Information

Collected automatically when you browse our website:

  • IP address
  • Browser type
  • Device type
  • Pages visited
  • Time spent on site
  • Referral source

C. Support Communication

If you contact us via WhatsApp or email, we may collect:

  • Messages
  • Photos/videos you share
  • Order details related to your inquiry

3. How We Use Your Information

We use collected information for the following purposes:

  • To process and fulfill your orders
  • To provide order updates and customer support
  • To improve website performance and user experience
  • To detect fraud and ensure secure transactions
  • To send promotional offers (optional, only with your consent)
  • To personalize product recommendations

We do not sell your personal information to anyone.

4. Sharing Your Information

We may share your information only with trusted third-party partners that help run our business:

  • Payment processors (e.g., Stripe, PayPal)
  • Shipping carriers
  • Analytics platforms
  • Customer support tools (WhatsApp, email systems)
  • Website hosting providers

These partners receive only the data necessary to perform their tasks and are required to keep it confidential.

5. Payment Security

We do not store or access your full credit/debit card information.
All payments are processed through encrypted and secure third-party payment gateways that comply with PCI-DSS standards.

6. Cookies & Tracking Technologies

We use cookies to:

  • Improve site speed and functionality
  • Enable cart and checkout features
  • Personalize browsing experience
  • Analyze traffic and performance

You can disable cookies through your browser settings, but some features may not work properly.

7. Data Retention

We retain your order information for record-keeping, customer service, and legal obligations unless you request its deletion.

8. Your Rights (For U.S. Customers)

Depending on your state, you may have the right to:

  • Access the personal data we store about you
  • Request correction of inaccurate information
  • Request deletion of your personal data
  • Opt-out of marketing newsletters
  • Limit the use of cookies

To exercise these rights, contact us via the WhatsApp number or email on our website.

9. Protecting Your Information

We implement multiple security measures to protect your data:

  • SSL encryption on all pages
  • Secure checkout
  • Limited data access within our team
  • Encrypted storage practices by our service providers

Although no system is 100% immune, we prioritize high-level security.

10. Children’s Privacy

We do not knowingly collect personal information from individuals under 13 years of age.

11. Changes to This Policy

We may update this Privacy Policy periodically. Updated versions will be posted on this page with a new “Last Updated” date.

12. Contact Us

For any questions regarding privacy, data use, or account information, you may contact us through:

  • WhatsApp (as listed on our website)
  • Email (support email listed on our website)

We respond as quickly as possible.

1. General Overview

By visiting our website, placing an order, or using any of our services, you agree to be bound by the following Terms of Service.
These Terms apply to all users of the site, including browsers, customers, and contributors.

If you do not agree with any part of these Terms, you should not access or use the website.

2. Online Store Terms

By using this site, you confirm that:

  • You are at least 18 years old, or using the site with parental permission.
  • You will not use our products for any unlawful or unauthorized purpose.
  • You will not violate any laws in your jurisdiction while using our services.

3. Accuracy of Information

We aim to provide accurate product descriptions, images, and pricing. However, errors may occasionally occur.
We reserve the right to correct inaccuracies and update information without prior notice.

If a pricing error occurs and you have already been charged, we may cancel the order and issue a full refund.

4. Product Availability

Products may have limited quantities and are subject to availability.
We reserve the right to discontinue any product at any time.

5. Order Acceptance & Cancellation

We reserve the right to refuse or cancel any order for any reason, including:

  • Suspicion of fraud
  • Incorrect billing information
  • Product unavailability

Orders may be cancelled within 2 hours of purchase.
After shipping, cancellations cannot be accepted, and the Return Policy will apply.

6. Shipping & Delivery

Shipping times provided at checkout are estimates only.
Delays caused by carriers, customs, weather, or unforeseen circumstances are beyond our control.

Once an order is shipped, responsibility passes to the carrier.

7. Returns & Exchanges

Returns and exchanges are governed strictly by our Return & Exchange Policy, which can be found on our website.

Key points:

  • Only defective, damaged, or wrong items qualify.
  • Change of mind returns are not accepted.
  • All returns must follow the approval process.

Please review the policy for full details.

8. Pricing & Payment

All prices are listed in USD.
We reserve the right to update or change pricing at any time without notice.

By placing an order, you authorize us and our payment processors to charge the full amount to your selected payment method.

We do not store or access full credit/debit card information.

9. User Responsibilities

By using our site, you agree to:

  • Provide accurate information for orders and support inquiries
  • Not attempt to interfere with the site’s security
  • Not engage in fraudulent or abusive behavior
  • Not misuse or resell any content, images, or branding from our website

10. Third-Party Services

We use third-party payment processors, shipping carriers, analytics tools, and messaging platforms (including email and WhatsApp).

These partners have their own policies.
We are not responsible for issues arising from their independent systems.

11. Limitation of Liability

To the fullest extent permitted by law, our store is not liable for any:

  • Indirect or incidental damages
  • Lost profits
  • Delivery delays
  • Misuse of products by customers
  • Issues caused by third-party service providers

Our liability under any claim shall not exceed the amount you paid for your order.

12. Prohibited Activities

You are not allowed to:

  • Use the website for fraudulent purposes
  • Attempt unauthorized access
  • Upload harmful code, viruses, or scripts
  • Harvest or misuse customer data
  • Violate applicable U.S. laws

Violations may result in suspension or legal action.

13. Intellectual Property

All website content, including images, text, graphics, and design elements, is owned by or licensed to us.
You may not copy, reproduce, or distribute any content without written permission.

14. Changes to Terms

We may update these Terms at any time.
Continued use of our website after changes means you accept the updated Terms.

15. Contact Information

For any questions regarding these Terms of Service, please contact us through:

  • WhatsApp (as listed on our website)
  • Email (contact email listed on our website)

We respond promptly to all inquiries.